Shipping & Refund Policies
If you would like to opt for self collection, please email email@example.com to make arrangements with us. The address for self collection is 73 Ubi Road 1, Oxley Bizhub #09-62, Singapore 408733.
Orders are processed within 1 - 2 working days and estimated delivery time will be 2 - 4 days from your date of order. Delays may be expected during public holidays and festive seasons. We seek your patience and understanding.
We support both local (Singapore) and overseas delivery. For local (Singapore) orders totalling $50 and above, shipping fee is waived. For international deliveries, enter your shipping address during checkout to view the shipping costs.
Please double-check your orders before checkout. All sales are final once you click the 'Order' button; purchases will be charged to your credit card once payment transaction goes through. We regret that you cannot cancel a purchase or receive a refund once you have submitted your order.
If your parcel contains the wrong item(s), is missing an item or contains a damaged product, kindly email us at firstname.lastname@example.org within 3 days from the date of receiving your purchases and quote your order number for our reference.